Support & Contacts

The fastest way to reach us is through this portal.
You can also contact our teams directly using the email addresses below :
AOG aog.sca@customer.safrangroup.com
Aircraft on Ground and related situations only
Spares spares.sca@customer.safrangroup.com
Inquiries and orders for spare parts.
Repairs repairs.sca@customer.safrangroup.com
Repair requests, status, and logistic follow-up.
Technical techsupport.sca@customer.safrangroup.com
Technical questions, troubleshooting, and assistance.
Documentation techpub.sca@customer.safrangroup.com
Technical publications, manuals, and documentation access.
Claims warranty.sca@customer.safrangroup.com
Claims, warrantly questions, and return processes.
Customer Support Manager support.sca@customer.safrangroup.com
Escalations, portal usage issues or other queries.